By now students should have a good overview on the topic. They have researched it, read about it and discussed the ideas online.
At this stage students should identify what exact problem is their team about to solve. To achieve this each member can put everything they know about the problem on the table. Foster open discussion with post-it notes. Each student should put one or more aspects of the problem on a post-it note and stick it on the wall / desk. Group members should associate on each other post-it note get ideas for new ones.
They should ask questions to each other to understand each other views.
- Who has this problem?
- What causes this problem?
- Who suffers the most?
- Why hasn’t it been solved yet?
This activity should be followed by activity called “affinity mapping”.
Students try to group all the post-it notes in thematic groups that represent different views on the problem.
Presentation. Each group presents its findings in a 5 minute discussion around their post-it notes wall.
After the presentation and feedback each team gets up to 20 minutes to develop on their specific problem statement. A good problem statement should answer these questions:
- What is the problem?
- Who has the problem or who is the client/customer?
This activity should take 1 to 2 hours.